Shipping policy
At KitNexa, we work hard to get your order to you as quickly as possible.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped out immediately.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- International: 7–15 business days
Please note that shipping times may vary depending on your location and demand.
Shipping Costs
We currently offer free shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.
Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
- High demand
- Carrier delays
- Customs (for international orders)
We appreciate your patience and understanding.
Incorrect Address
Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
KitNexa is not responsible for lost or stolen packages marked as delivered.
If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order, feel free to contact us at:
info@kitnexa.com
💡 Optional upgrade (recommended for conversions)
If you want it to feel more premium, add this at the top:
“All orders are fully tracked and insured for your peace of mind.”